Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-installation-boston.easygaragefix.com (hereafter referred to as “Garage Door Installation Boston,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://garage-door-installation-boston.easygaragefix.com.
  2. Any mobile or desktop applications associated with our brand.
  3. Services and products offered through our platform.
  4. Interactions between our users and our online services.

Please note that this policy does not extend to third-party platforms, applications, or services linked to our website via external links. These entities have their own privacy policies governing data collection and usage, which are beyond the scope of this statement.

Processing Activities

This Privacy Policy becomes effective when you:

  1. Utilize our applications or services as an authorized user.
  2. Visit our websites that reference this Privacy Statement.
  3. Engage with us through various communication channels such as emails, calls, texts (SMS), or newsletters.

Personal Data Collection

We collect a range of personal information to provide and improve our services:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details and billing addresses for transactions made through our system.
  3. Financial Information: Bank account numbers or other financial records, if you choose to link them with your account for faster payments.
  4. Purchase Information: Data related to products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, device types, and mobile network information, to deliver personalized content and facilitate seamless access to our services.
  6. Location Data: Information about your geographical location when you interact with our apps or websites, used for location-based services and analytics.
  7. Feedback: Personal insights, reviews, and comments provided by users to enhance our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to personalize your experience.
  9. Product Information: Details about the products you browse or purchase on our website, including preferences, reviews, and customization options.

We gather this information through various means, including direct user input, tracking technologies (like cookies), and data received from third-party partners.

Cookies

We employ cookies to enhance your browsing experience and gain insights into user behavior:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login sessions and shopping carts.
  2. Preference Cookies: Used to remember settings, language preferences, and other customizables that improve your experience.
  3. Analytics Cookies: Track user interactions with our websites to provide analytics on site performance, user behavior, and marketing effectiveness.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes it was collected, including:

  1. Fulfilling your orders and providing related customer service.
  2. Maintaining and improving our products, services, and platforms.
  3. Conducting analytics and research to enhance user experiences.
  4. Complying with legal requirements, resolving disputes, or protecting our rights.

Once the data is no longer required for these purposes, we securely delete or anonymize it.

Security Measures

We prioritize the protection of your personal information through various security measures:

  1. Implementing encryption protocols to secure data during transmission and storage.
  2. Engaging reputable third-party processors who adhere to strict data security standards.
  3. Regularly reviewing and updating our security practices to adapt to emerging threats.
  4. Training our employees on data protection best practices.

Children’s Privacy

We do not intentionally collect or retain personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of your personal data held by us.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to limit the use or processing of your personal data.
  5. Portability: The right to receive a portable copy of your personal data in a structured format.
  6. Objection: The right to object to the processing of your personal data, under certain conditions.
  7. Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.
  8. Appeals and Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below. We will respond within the time frame required by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policy versions will be linked from this page. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Information

For any queries related to privacy, data requests, unsubscriptions, or other data-related matters, please contact us: